Demo · Automation A concept built by Flat Fee Web to show what's possible. Not a real business. ← All work

A Google review request after every job

Bramble & Broom is a made-up cleaning company. When a crew marks a job done, the customer gets a short text or email with a link to the Google review form. Set the timing and wording below, then press start to watch one request go out.

Takes about 12 seconds.

Job #4127: deep clean at 18 Birch Lane

Customer: Alex Moreno · 3 bedrooms

  1. Job marked done

    Not yet

    The crew taps Done in their job app.

  2. Request sent

    Not yet

    A text goes to Alex, 1 hour after the job.

  3. Alex opens it

    Not yet

    Read a little while later.

  4. Taps the review link

    Not yet

    The Google review form opens.

Press start to send one request and follow it through.

What Alex gets

Live preview

No message yet. It goes out after the job is marked done.

Bramble & Broom

Text message

Today 3:05 PM

Hi Alex, thanks for having Bramble & Broom over today. If you have a minute, a Google review would mean a lot to our small team: bramblebroom.example/review

Preview

Bramble & Broom

[email protected]

Thanks from Bramble & Broom

Hi Alex, thanks for having Bramble & Broom over today. If you have a minute, a Google review would mean a lot to our small team: bramblebroom.example/review

Preview

Google review form

Bramble & Broom Cleaning Co.

This is where Alex writes a review, if they want to. What they say is up to them.

Settings

When to send
Send it by

Use {first name} and {review link}. They're filled in for each customer.

156 characters, fits in 1 text

Review requests

One per finished job. The status updates on its own.

Sent
5
Opened
4
Clicked
2
CustomerJobSentViaStatus
Priya ShahMove-out clean Move-out clean Today, 11:20 AM Text Clicked
Tom BeckerWeekly clean Weekly clean Today, 9:05 AM Email Opened
Hannah LoweDeep clean Deep clean Yesterday, 4:40 PM Text Clicked
Marcus DeanOffice clean Office clean Yesterday, 1:15 PM Email Sent
Eli OkaforDeep clean Deep clean 2 days ago Text Opened

Sent: delivered, not opened yet. Opened: they read it. Clicked: they tapped the review link.